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Frequently Asked Questions

  • Is smoking allowed inside the facility?

    All rooms will be non-smoking from February 2022
    In response to the recent increase in health consciousness
    All rooms will be smoke-free.

    Continue reading
  • I will stay for 2 nights, but will dinner be the same dish?

    For the guests of continuous lodging in this facility, we change the cuisine of the second night by chief chef.
  • Children price revision

    Thank you for always using IYASHI no SATO KANPUTEI.
    We are pleased to inform you that we will revise your child fee.

    Infant (0 to 6 yearsContinue reading
  • Can I order additional dishes?

    We can also offer one dish at another charge.
    Example menu
    ·Bungo Toriten 1,400 yen(2 servings)
    ·Shisotori Ten 1,500 yen(2 servings)
    ·Deep fContinue reading
  • Can you do pets lodging?

    Unfortunately, please do not stay with pets.
  • Can you drop-in hot water?

    I truly feel sorry,
    For now, we do not accept drop-in hot water at our hotel.
    We will be dedicated to guests staying.
    We appreciate your undContinue reading
  • Tell me the time of check-in / Check Out.

    The hotel's check-in start time is from 15 o'clock,
    Check Out is until noon at noon.
  • Is it possible to use lunch only?

    I am very sorry,
    At the hotel, you can use lunch only now,
    We do not do other day trip plan etc.

    Because there is a sister hall that can alContinue reading
  • Can I enter an outdoor bath even in the middle of the night or early in the morning?

    Yes.The hotel's outdoor bath is a family bath style (when not used by other customers,
    We use it as a private bath of a system that baths wiContinue reading
  • Please tell me the amenities and facilities that are in the room.

    General amenities are available.Yukata, dryer · Kurukuru dryer · bath towel · small towel · toothbrush set, razor etc are prepared.Also, we Continue reading
  • Can I pay by credit card?

    Approximate credit cards are available.(Visa, Master, JCB, UC, DC, Saison, Rakuten KC, Nicos, Diners Club, etc.) Also, please check at the tContinue reading
  • Is there a shampoo / rinse in the bath?

    We prepare shampoo, rinse, body shampoo for both bath and family bath of room.
  • What if I want to send my luggage in advance?

    Luggage to be mailed will be kept until the day if you can send it to the front desk.
    In that case please fill in the voucher and guests' naContinue reading
  • I think that I will go by car on the day, but do you have a parking lot?

    Parking lot is prepared free of charge.
    Since there are only the same number of parking lots as the number of rooms,
    When coming by more thaContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.